Quality, Adoption, & Business Enablement

Empowering and enabling client web teams to succeed.

Enthusiastic technology adoption matters.

Technology on its own won't deliver the results your business is looking for. Building technically stable solutions paves the way for successful and enthusiastic adoption that enables and empowers business users to drive meaningful results.

Our dedicated team of adoption and business enablement specialists are with you every step of the way. We offer tailored end user and administrator training, customized documentation, and frequent support checkpoints to ensure teams have complete command of their website and digital solutions.

Enthusiastic technology adoption matters.

Technology on its own won't deliver the results your business is looking for. Building technically stable solutions paves the way for successful and enthusiastic adoption that enables and empowers business users to drive meaningful results.

Our dedicated team of adoption and business enablement specialists are with you every step of the way. We offer tailored end user and administrator training, customized documentation, and frequent support checkpoints to ensure teams have complete command of their website and digital solutions.

1     Quality, Adoption, Enablement at C2

End user & Administrator Training

All of our solutions include tailored end user and administrator training sessions covering both out-of-the-box as well as any custom functionality specific to your platform. We support both remote and onsite training.

End user & Administrator Training

All of our solutions include tailored end user and administrator training sessions covering both out-of-the-box as well as any custom functionality specific to your platform. We support both remote and onsite training.

Customized Solution Documentation

In addition to tailored training, we include robust
documentation specific to your solution. This
includes documentation for content editors,
administrators, and web developers to ensure
teams can sustain their solutions upon handoff.

Customized Solution Documentation

In addition to tailored training, we include robust documentation specific to your solution. This includes documentation for content editors, administrators, and web developers to ensure teams can sustain their solutions upon handoff.

Platform & Feature Configuration

Whether it's establishing roles and permissions,
configuring features, or addressing governance
and workflow, we seek to make technology work
for you and your business processes.

Platform & Feature Configuration

Whether it's establishing roles and permissions, configuring features, or addressing governance and workflow, we seek to make technology work for you and your business processes.

Content Entry & Post-launch Support

Beyond training, we provide additional checkpoints for support as client teams begin to enter content and prepare for launch. All of our work includes 30 days of post launch support to further support client teams as the solution goes live.

Content Entry & Post-launch Support

Beyond training, we provide additional checkpoints for support as client teams begin to enter content and prepare for launch. All of our work includes 30 days of post-launch support to further support client teams as the solution goes live.

2    Our Work

Our work

Relevant work

The Crisis Prevention Institute (CPI) identified a need for a user experience that more clearly presented its mission and had an intuitive user flow. To achieve this, they partnered with The C2 Group to engage in a redesign and replatforming project.

The C2 Group partnered with Davenport University for a web accessibility audit on its LMS system to evaluate how well it supports the needs of users with visual, hearing, motor, and cognitive impairments.

As one of the nation’s 25 largest school districts, PGCPS teamed up with The C2 Group to rollout a redesigned and personalized PGCPS.org website experience on the Optimizely (Episerver) platform for students, staff, families, and the community.

Responsive redesign and managed cloud hosting lead to a lift in mobile engagement and site performance for Alamo Colleges.

Chefs partnered with C2 to build a world-class experience that provides a more intuitive and engaging shopping experience to customers while enabling internal teams to develop an evolving brand and business model through digital channels.

ACCO Brands, an almost $2 billion dollar supplier of branded academic, consumer and business products, sought to increase revenue and streamline its online shopping experience through a unified content and commerce solution that could scale to support more than 20 market-leading brands.

CommScope partnered with The C2 Group to develop a search-driven user experience consolidating three brands into one unified experience on Optimizely (Episerver) Digital Experience Cloud (DXC).

The C2 Group partnered with The City of Gresham, Oregon to continue to evolve and enhance the web property with ongoing UX, .NET development, CMS, and DevOps support.

The C2 Group partnered with Moody Publishers for a redesign on the Optimizely (Episerver) Commerce platform to provide a cohesive, one-stop shopping experience across multiple devices.

3    By The Numbers

Case Study:
ACCO Brands

100%

Functional Pages Tested

100+

Average Test Plan Tasks

10K+

WCAG Violations Remediated

4    Our Team

Meet The Team

Our quality adoption and enablement services extend to crafting custom solutions documentation, fine-tuning platform settings, meticulous content entry, and unwavering post-launch support. Where expertise meets dedication at every turn.